Question 1

Can I order by phone?

Accepted Answer

Yes, please give us a call to arrange payment.

Question 2

Can I change or cancel my order?

Accepted Answer

You can contact us within 2 hours of placing the order to cancel or change the order. Unfortunately, once an order has been processed we are unable to change or cancel this for you. You will have to go through the returns policy.

Question 3

Can I send my order to a different address?

Accepted Answer

Absolutely, during the checkout process you will be asked to enter a delivery address if this is different from your billing address.

Question 4

Do you ship internationally?

Accepted Answer

Unfortunately, we don’t ship internationally, we will however be looking into this in the future.

Question 5

How can I track my order?

Accepted Answer

You will receive an e-mail from our courier partners which allows you track your parcel.

Question 6

What is your returns policy?

Accepted Answer

Please refer to returns policy outlined HERE(javascript:void(0))

Question 7

What can I do if my bottle is lost or damaged?

Accepted Answer

Please refer to returns policy outlined HERE(javascript:void(0))

FAQ